Shipping Policy
This approach is suitable for orders placed in the United Kingdom. This strategy is designed to ensure that you are well aware of our transportation strategies and systems. By making a purchase from this store, you agree to the following strategies.
1. Deliverable Area and Shipping Methods:
We ship to the United Kingdom, and we ship all items by Hermes/YODE International Express to customers.
2. The order delivery time is divided into two parts.：
(1) Order processing time: usually 2 - 4 business days. Orders made on the weekends might experience delays. Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
(2) Shipping time: Currently most orders will arrive in 4 - 8 business days. A few orders may be arrived in more than 8 business days.
Note: We cannot ship to any APO/FPO or PO Boxes addresses. We require all customers to provide us with a physical address to ensure your products will reach you safely.
Attention
We do not responsible for the following undelivery issue：
Shipping address incorrect/unavailable/incomplete
Phone number invalid/unavailable
Out of the delivery range
3. Shipping Fee
Free standard delivery: Free UK delivery of all orders.
4. Verification
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.
5. Tracking
You will receive an email when your order has been shipped. A tracking number will be provided. Please note: This may take
longer during events or holidays.
Tracking information may take 24 to 48 hours to update. If you cannot track your package normally, please contact us.
6. Address Change
Once the package is in route, we are unable to change the delivery address. If you need to change the delivery location of your order, please contact us at service@alphamarts.com within 24 hours of placing your order.
7. Delivery Time Exceeded
If your order is delayed, please contact us at service@alphamarts.com, we will check the situation with the transportation company in time.
8. Contact Information
We’re available Monday to Friday 9am - 6pm (GMT).
Tel: +44 1789 339411
Email: service@alphamarts.com
Address: 309 WINSTON HOUSE, London, N3 1HF
1. Deliverable Area and Shipping Methods:
We ship to the United Kingdom, and we ship all items by Hermes/YODE International Express to customers.
2. The order delivery time is divided into two parts.：
(1) Order processing time: usually 2 - 4 business days. Orders made on the weekends might experience delays. Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
(2) Shipping time: Currently most orders will arrive in 4 - 8 business days. A few orders may be arrived in more than 8 business days.
Note: We cannot ship to any APO/FPO or PO Boxes addresses. We require all customers to provide us with a physical address to ensure your products will reach you safely.
Attention
We do not responsible for the following undelivery issue：
Shipping address incorrect/unavailable/incomplete
Phone number invalid/unavailable
Out of the delivery range
3. Shipping Fee
Free standard delivery: Free UK delivery of all orders.
4. Verification
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.
5. Tracking
You will receive an email when your order has been shipped. A tracking number will be provided. Please note: This may take
longer during events or holidays.
Tracking information may take 24 to 48 hours to update. If you cannot track your package normally, please contact us.
6. Address Change
Once the package is in route, we are unable to change the delivery address. If you need to change the delivery location of your order, please contact us at service@alphamarts.com within 24 hours of placing your order.
7. Delivery Time Exceeded
If your order is delayed, please contact us at service@alphamarts.com, we will check the situation with the transportation company in time.
8. Contact Information
We’re available Monday to Friday 9am - 6pm (GMT).
Tel: +44 1789 339411
Email: service@alphamarts.com
Address: 309 WINSTON HOUSE, London, N3 1HF